FAQs

General Information

Are services free?
No, services at the Tampa Family Health Centers (TFHC) are not free. Patients pay for services according to their income and household size by applying for our sliding fee schedule.
What do I do if I can’t pay for my care?
How can I obtain HCHCP or Medicaid?
Can anyone apply for the sliding fee schedule?
Can I come to TFHC if I have insurance?
If I have insurance with a high deductible or uncovered services, can I apply for the sliding fee schedule?
What forms of payment do you accept?
Do I need to make an appointment?

Services

What do I do if I have an emergency after hours?

Tampa Family Health Centers has four (4) health centers that are open until 5:00 – 8:00PM for your convenience:

Osborne (4620 North 22nd St. Tampa, FL 33610, Mon. – Fri. 8:00A – 5:00P)
North Tampa (1502 East Fowler Ave. Tampa, FL 33612, Mon. – Fri. 8:00A – 8:00P, Sat: 8:00A – 5:00P)
West Waters (8213 West Waters Ave. Tampa, FL 33615, Mon. – Thu. 8:00A – 8:00P, Fri. 8:00A – 5:00P)
• Sheldon Road (5611 Sheldon Road Tampa, FL 33615, Mon. – Fri. 8:00A – 5:00P, Sat. 8:00A – 5:00P)


I need clinical advice from my Provider or a clinical support team member, what are my options?
I want to see a specific doctor – can I request him/her to be my doctor?
I moved to another section of Tampa, would my medical records transfer to another TFHC Center or do I need to obtain a copy?
Can I walk in for a physical?
How can I obtain free HIV testing?
What is the out-of-pocket cost for a physical?
Does TFHC schedule same day dental appointments?